Welcome to Our Translation Knowledge Hub
Explore expert tips on preparing documents for immigration, international use, and meeting apostille, certification, and legalization requirements. Gain valuable insights on website localization and other professional advice to support your global business and personal needs.
FAQ
Find the answers to the most frequently asked questions!
What is the translation process like?
To translate your documents, simply upload them to our website, select your desired language and options, and we’ll deliver a professional translation.
What is the difference between a certified and non-certified translation?
A certified translation is a professionally translated document with a certificate of accuracy, suitable for official purposes. Non-certified translations are not officially recognized and may not be accepted for certain legal or administrative procedures.
When should I choose a standard translation?
Choose a standard translation for non-official purposes, such as marketing materials, website content, or book translations, where a certified translation is not necessary.
What are your translation prices and delivery times?
The cost and turnaround time for your translation depend on the document length. We offer competitive pricing starting at $25 per page that consists of up to 250 words. Shorter documents are usually translated within 24 hours, while longer documents may take 48 hours. For urgent translations, we offer expedited options.
Can you translate any document into any language?
Yes, we provide comprehensive translation services for 72 languages and all document types.
What are the options to receive a physical or digital copies?
There are various ways to post the copies out to your address. It depends from the country we will be posting the copies so that we can use tha appropriate postal service.
Can you notarize my translated documents?
Absolutely! We offer notarization services for translated documents. This ensures that the translation is legally certified.
What if my USCIS application is rejected?
If your USCIS application is rejected due to translation issues, we’ll provide a full refund and revise the translation at no additional cost.
What type of customer support do you offer?
Our dedicated customer support team is available 24/7 to assist you with any questions or concerns. Our representatives are located worldwide and can provide support in your local language.
What will be delivered to me?
Certified translations are provided as non-editable PDF files with a signed and stamped Certificate of Translation Accuracy. Each translation is on company letterhead with our ATA member number, phone number, and address. The translation is word-for-word and formatted similarly to the source, but not identical. Order numbers and page numbers are included on each page. Copies of source files are not included unless requested.
For physical copies, we offer the following shipping options:
U.S. Customers:
- Standard Shipping: 2-3 days via USPS.
- Overnight Shipping: Next-day delivery for orders placed by the cutoff.
European & Select MENA Customers:
- Standard Shipping: 2-3 days to most locations.
International Customers:
- USPS International: 6-8 days to most locations.
Shipping times are estimates and may vary due to unforeseen delays. Costs depend on location and are shown at checkout.
Who will transalte my documents?
Our translations are exclusively handled by native speakers who are also industry-specialized professionals. With translators strategically located across time zones, we offer 24/7 service to meet your needs efficiently. All translations are 100% human, performed by professionals with at least 5 years of experience. We rigorously test our translators, with only 5% passing to join our team. Additionally, every translation is reviewed by an editor to ensure it is accurate and error-free.
Do you offer Apostille Services
Yes, we offer apostille services. We can apostille translations and a variety of documents, including birth, marriage, and death certificates, vital records from other states, school transcripts, diplomas, notarized copies, and both recordable and non-recordable documents like deeds, mortgages, power of attorney, and consent forms.